Legal
Refund policy
Last updated: 2026-04-25
The 24-hour window
If you change your mind within 24 hours of the Monday kickoff call, you get a full refund. No questions, no friction.
After 24 hours: prorated by days used
The formula:
refund = price × (5 − days_used) / 5
So:
- Cancel by end of Monday (24 hrs): full refund.
- Cancel by end of Tuesday: 80% refund.
- Cancel by end of Wednesday: 60% refund.
- Cancel by end of Thursday: 40% refund.
- Cancel on Friday before launch: 20% refund.
If we miss Friday
You pay nothing for the engagement. If you’ve already paid the kickoff 50%, we refund it within 7 days.
Who handles refunds
Email hello@i2launch.com. Refunds process within 7 business days to the original payment method.